Andrew Community

Andrew Connection:

A newsletter for Family and Friends of Andrew Residents!

Compliance and Ethics Reporting

Concerns reported here are reviewed by the Andrew Residence Compliance Officer. Concerns may be provided anonymously. Please share as much information as possible regarding your compliance or ethics concerns.

Feedback for Quality Assurance and Performance Improvement

Opportunities for Improvement and Quality Concerns
As part of our Quality Assurance Performance Improvement program we invite feedback from resident family members and representatives and others to share their quality concerns and suggestions for improvement. Information received is reviewed by the Quality Assurance Performance Improvement Committee.

Facility Assessment Input

 

Dear Resident, Family, Responsible Party,

The Federal agency, the Centers for Medicare & Medicaid Services (CMS), oversees Medicare and Medicaid certified nursing homes, which includes our facility. The Centers for Medicare and Medicaid Services (CMS) released the final rule providing guidance on requirements for CMS certified nursing homes. One key component of the final rule (first to be implemented) includes the facility assessment requirements.

Notice of Availability of:

Language Assistance Services and Auxiliary Aids and Services

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What People Are Saying

 

"I've worked in so many different kinds of facilities in the past, and Andrew is unequivocally the most supportive, best place I've ever worked. I feel respected and valued every day. I work with colleagues who are all committed to our residents, to each other, and to the facility as a whole. If I there is an unscheduled emergency arising during the work day, my boss doesn't even question letting me go. My colleagues and I are all committed to one another to make sure workloads are covered during vacations and other emergencies. While it would be great to make a higher salary, I work at Andrew because it feels like family. You cannot put a price on that."
- Staff Member
"I've worked in so many different kinds of facilities in the past, and Andrew is unequivocally the most supportive, best place I've ever worked. I feel respected and valued every day. I work with colleagues who are all committed to our residents, to each other, and to the facility as a whole. If I there is an unscheduled emergency arising during the work day, my boss doesn't even question letting me go. My colleagues and I are all committed to one another to make sure workloads are covered during vacations and other emergencies. While it would be great to make a higher salary, I work at Andrew because it feels like family. You cannot put a price on that."
Staff Member7
- Staff Member
"I've worked in so many different kinds of facilities in the past, and Andrew is unequivocally the most supportive, best place I've ever worked. I feel respected and valued every day. I work with colleagues who are all committed to our residents, to each other, and to the facility as a whole."
- Staff Member
"I've worked in so many different kinds of facilities in the past, and Andrew is unequivocally the most supportive, best place I've ever worked. I feel respected and valued every day. I work with colleagues who are all committed to our residents, to each other, and to the facility as a whole."
Staff Member6
- Staff Member